Privacy Policy

Who we are

Oxbow Lake Performing Arts is a children's performing arts and Babies & Tots sensory class provider based in Beverley and Walkington, East Yorkshire. We are the data controller for the personal information described in this policy.

Contact: oxbowlakeperformingarts@gmail.com | 07790 081271 | Molescroft Primary School, Beverley, HU17 7HF

What information we collect

• Child's name, date of birth and age

• Parent or carer's name, email address and phone number

• Relevant medical information you choose to share with us (e.g. allergies, conditions relevant to safe participation)

• Attendance and enrolment records

• Payment information, processed securely by Stripe — we do not store your card details ourselves

• Photographs or video taken during classes, where you have given consent

How we use your information

• To manage bookings, enrolments, attendance and re-enrolment

• To take payment for classes, including instalment plans and sibling discounts

• To contact you about your child's classes, changes to schedule, or cancellations

• To ensure the safety and wellbeing of your child during a session

• With your consent, to use photographs or video in our promotional materials, website, or social media

Who we share your information with

We use the following third-party services to help us run our classes. Each acts as a data processor on our behalf, under their own privacy and security terms:

• Class Manager — our booking, enrolment and class management platform

• Stripe — for processing all card payments, including term fees, instalments and drop-ins

We do not sell or share your personal information with any other third party for marketing purposes.

Photography and video consent

We ask for your consent to use photographs or video of your child in our promotional materials, website and social media when you enrol. You may withdraw this consent at any time by contacting us — this will not affect your child's participation in classes. We do not publish children's full names alongside photographs or video.

How long we keep your information

We retain enrolment and attendance records for as long as your child is enrolled, and for a reasonable period afterwards for accounting and safeguarding purposes. You may ask us to delete your information at any time, subject to any legal retention requirements.

Your rights

Under UK data protection law (the UK GDPR and the Data Protection Act 2018), you have the right to:

• Access the personal information we hold about you and your child

• Ask us to correct inaccurate information

• Ask us to delete your information, where we are not required to keep it

• Withdraw consent for photography or marketing use at any time

To exercise any of these rights, please contact us using the details above. If you are unhappy with how we have handled your information, you also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Our website is built on Wix, which may use cookies to operate certain features. Please refer to Wix's own cookie and privacy information for details of how the platform itself handles data.

This policy may be updated from time to time. Please check back periodically for the latest version.